payactiv complaints

Payactiv is a life saver! These apps offer advances on your wages to help avoid overdraft fees and expensive short-term loans. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. Thank you!! while there was some slight communication issues between the rep and I after explaining my situation properly, Jay M handled the issue extremely quickly and professionally. 2023 Payactiv, Inc. All Rights Reserved. Box 30963, Oakland, CA 94604, Image: Young woman using a mobile phone and laptop while working, Image: person using their smart phone at a desk, Image: Man and woman sitting on a couch together, looking at a tablet, Image: Woman sitting on her couch in her living room, reading on her tablet, Image: Woman standing in a laundromat, looking at her phone. 243 total. Hi Victor,We sincerely apologize for your negative experience. Yes. Faster access to your money. Have a blessed day. Get the money you worked for today, to spend on what matters to you. Hi there,We sincerely apologize for the inconvenience. Today, digital publications like Business Insider, CNBC and the Simple Dollar feature her professional commentary. Payactiv is transforming and scaling Good processes and experienced managers starting to make a difference EWA is exploding and the company has positioned itself very well The platform is far ahead Cons The last couple of years with Covid and growing pains were hard. :). Hi Eric,Thanks for letting us know about your concern. And its only free if you sign up for direct deposit to a Payactiv Visa Payroll Card. Hey! View our transaction pricing details. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. Payactiv in 2012 created earned wage access, a service that allows workers to get an advance on their paychecks between pay periods. Hi Hadar,We sincerely apologize for the inconvenience. J.P. Morgan Wealth Management Review: Plans Tailored to Your Financial Goals, Dosh Review 2023: Getting You the Most Back on Your Purchases. Hi Leah,Thank you for your feedback. I promise he is the best & only agent i will deal with! All Right Reserved. We always try our best to do our job well and your kind words make it all worthwhile. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Support for the Payactiv App, Payactiv Card, transactions, signing up, and more, Id like to offer Payactiv to my employees, Learn about how Payactiv products help your employees and boost your business. Prevention Platform. Finder monitors and updates our site to ensure that what were sharing is clear, honest and current. Davis M was very helpful. Be sure to include your Employer's name, Employee ID, and Mobile number. However we may earn a small fee if you click on vendor links on this page. If you have questions about Payactivs security policies, contact the company on its website. Hmm, It sounds like youre looking for Customer Support instead of our Sales team. Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? You can also consult 1:1 with a financial coach to discuss savings, budgeting skills, how to improve your credit score, debt management, and more.. Payactiv Connect is an internal communication platform within the Payactiv app that employees can use to stay up-to-date with company news, reach out to coworkers, view their schedules, assign and swap shifts, and receive Payactiv news. Payactivs financial wellness solution allows employees to access up to 90% of their earned wages between paychecks, at no cost to the employer. Using Payactiv to get an advance on your paycheck can help you cover an emergency expense without having to resort to payday loans, which are known to be risky. ray. Editorial Note: This content is not provided by PayActive, Empower or Dave. It works with existing systems and theres no cost to the business in offering Payactiv services as an employee benefit. Learned alot about financial stress and that I was not alone. $1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+. Payactiv is worth it if your employer is a Payactiv partner and you need an advance on your paycheck. Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. We'd like to turn this around and resolve your issue ASAP. If youre considering using Payactiv, here are a few things to know. Payactiv Payactiv Write a Review Starting Price: $1 Alternatives to Payactiv Claim this Software page Payactiv is available for Cloud, iPhone, iPad and Android. Find her on Twitter, @DawnAllcot. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. We always try our best to do our job well, and your kind words make it all worthwhile. :). Companies can ask for reviews via automatic invitations. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Of course, the offers on our platform don't represent all financial products out there, but our goal is to show you as many great options as we can. One of our representatives will be reaching out to you shortly to assist you. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. President Biden's Fresh Start program has placed $34 billion worth of delinquent or defaulted student loan accounts into "current" status. I give up, too much effort for a service that is too easy to live without. American Express National Bank, Member FDIC, has expanded its offerings with an all-digital checking account known as the American Express Rewards Checking account. Hi Regina,Thank you for taking the time to write a review about your experience. He knows how to do his job and seems to care about it and the customers he's helping. Hi Jennifer,Please accept our sincerest apologies for all the inconvenience that you had to face. You can only get your advance two days ahead of time, and youll have to sign up for a prepaid debit card to receive the funds. 2023 Trustpilot, Inc. All rights reserved. This site may be compensated through third party advertisers. Select your state to see the options available to you. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. 1 Standard rates for data and messaging may apply from your wireless provider. Employees that do not wish to pay a transaction fee every time they withdraw their earned wages may not use Payactiv frequently. Get what youve already earned, right now, to pay bills or buy what you need. PayActiv Complaints: What Users Dislike Even though the app received mostly positive feedback on app stores, some users expressed concerns. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. One of our representatives will be reaching out to you shortly to assist you. Dave charges a $1 per month membership fee, which is much lower than Empower. by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . Have a blessed day. There is no fee to load money on your prepaid Visa card or to use your card in many locations, including at 37,000 MoneyPass ATMs across the country. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. :). Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. Have up to $250 automatically deposited into your account for a $9.99 membership fee. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Update: After seeing my posted review, Jasper from UKG Wallet contacted me to rectify the situation. Tried to not update my full money! App Store is a service mark of Apple Inc., registered in the U.S. and other countries. For two whole months I tried to get money from the bank they sent it back to, which resulted in two late credit card payments and a debt to my cousin! Payactiv integrates with leading HCM, Payroll, and T&A providers, including ADP, Paychex, UKG, Workday, SAP, and Paycor. Have a wonderful day. Learn more at www.payactiv.com. Image: Woman on the street looking at her mobile phone. First, since the money in your PayActiv account is held by Central Bank of Kansas City, an FDIC-insured institution, your money up to $250,000 is protected. 1 CONNECT Work your way Get company announcements, pick up shifts, and get reminders and alerts from work. However, we'd like to learn more about your situation and what exactly happened. Join today. :), Zachery Marshall has amazing customer service! Learn how we maintain accuracy on our site. I appreciate her help please give her a raise . Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Depending on the transfer mode, each transaction can cost the employee between $1 and $2.99. Articulate , very informative , and patient. In 2020, Payactiv released a short film titled, "We Heard You." Your employer automatically deducts the advance from your next paycheck, so theres technically no repayment term. Alan Davis is one of the best Representatives this company has. We'd like to turn this around ASAP. Great customer service!!! payactiv has an overall rating of 3.4 out of 5, based on over 61 reviews left anonymously by employees. :), I cannot say enough about Devon and Grace. Her lengthy list of publishing credits include Bankrate, Lending Tree, and Chase Bank. Founded in 1975, The Vanguard Group has become a premier investment management company in the U.S. and one of the largest in the world. information service that aims to provide you with information to help you make better decisions. They will transfer you 20 times and no knows where your money is. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Consider another cash advance option if your employer isnt enrolled. Albert Wick amazing, skilled, and delightful human being thank you again. Applying for PayActiv is easy. A co worker of mine tried to warn me about pay active. Hi Tasha,We sincerely apologize for your negative experience. Private company. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. If youre interested in joining PayActiv on your own, youll just need to download the app and create an account with your name, phone number and email. Comes with the option to change your due date so you wont fall behind on repayments. Hi there,Thank you for taking the time to write a review about your experience. We'll certainly investigate this matter and take appropriate measures to ensure this never happens again.

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