You've got 28 days to send something back to us from the day you receive it. Returns are FREE for premier customers. One of our customer service agents will be more than happy to look into this for you. You will need your order number and email/last 4 digits of your phone number. Make sure you keep proof of postage! Don't worry, if this does happen we will contact you first. If your items dont make it back to us, youll need to open a dispute with the carrier. Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. If you are looking for boohooman returns portal, simply check out our links below : Table of Contents. Returns policy. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Graphic Tees. All rights reserved. By enabling them, you are agreeing to our. Your return arrives back at boohooMAN! Print off your returns label and attached it to your parcel. This does not affect your statutory rights. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. With just one click you can reduce the energy used by this website. Thats why before checking out, its important you acknowledge that you understand this. boohoo aren't able to extend your invoice. *Extra 10% discount sent via email to new subscribers only. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Whether you're on website or app, just flip the switch! Just pop your items in something non see-through, sealable & waterproof. Please note, we cannot offer refunds on pierced jewellery or on swimwear if the hygiene seal is not in place or has been broken. Make sure you keep proof of postage! 4. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. If this could be the case, please check your emails including spam and junk. Once our checks are complete well refund your credit/debit card. Just pop your items in something non see-through, sealable & waterproof. Om van de volgende voordelen te genieten. Simply return your item(s) and reorder for a replacement. 90z Revival, Make sure you keep your proof of postage! You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). A typical refund will take up to 14 days + your banks handling time. There are a couple of other ways to cancel your contract with us. Click here to generate and print off your returns label and to find your nearest store. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery . Returns via the portal are fully tracked. Please turn it on so that you experience this sites full capabilities. Whether you're on website or app, just flip the switch! You'll no longer receive a delivery note in your parcel. I can't see the refund on my bank statement. Vests. AUSTRALIAN RETURNS LABEL To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. You can return using the steps above. Follow the steps below: 1. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). Once you have processed your return in the portal you're ready to post it off! Login to Boohoo's returns portal. We've gone paperless! With just one click you can reduce the energy used by this website. Hear about exclusive offers, get early access to collabs & quicker checkout. weareMAN. Select your preferred return option (Print returns label at home or in store options). Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items received we reserve the right to recover any shortfall from you. Items must be unworn and unwashed with the original labels attached. We have printer-less options too if you dont have a printer! warehouse, and again when we have processed your refund. We dont offer exchanges right now. Return Request; 3. Items must be unworn, unwashed and unused with the original labels still attached. FYI You can return using the steps above. Jeans, If you have a delivery related question or maybe you need to track your order. Your refund will be processed once we've received your unwanted items. We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. Ive paid with Zippay How do returns & refunds work? 3. Hoodies, 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. You dont need to remember to keep your proof of postage its all digital! You'll get an email once we receive your returned item. Returns Policy | Returns Portal - boohooMAN; 2. uk & international returns - boohooMAN; 3. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. boohoo aren't able to extend your invoice. Please return unsuitable items in its original packaging. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. Follow the steps below: 1. Just pop your items in something non see-through, sealable & waterproof. Returns are FREE for premier customers. We have printer-less options too if you dont have a printer! Hear about exclusive offers, get early access to collabs & quicker checkout. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. You'll get an email once we receive your returned item. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Returns are an extreme hassle to deal with. You will need your order number and email/last 4 digits of your phone number. You will need your order number and email/last 4 digits of your phone number. This does not affect your statutory rights. Whether you're on website or app, just flip the switch! Tell us what you are returning and why. You can unsubscribe at any point. You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. Please use a trackable service and keep your proof of postage receiptuntil after your refund is processed.. If you have received a faulty or an incorrect item, please contact customer services clickhere. blocking them. 4. Your refund will be processed once we've received your unwanted items. " posted 2 years ago - Anonymous " there returns is a joke, and the clothing quality is terrible don't recommend purchasing from here " Hear about exclusive offers, get early access to collabs & quicker checkout. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. You may be liable for import and pay a custom duty charge for orders over the customs threshold. We dont offer exchanges right now. With loads of styles landing each week and regular trend updates you can be sure to get the latest. This cancellation period starts from the day you have received all of the items in your order. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. By enabling them, you are agreeing to our. Cargos, .b-ngvip-title {
Boohooman.com Returns If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. You can cancel your contract here. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). Copyright 2022 boohoo.com. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! boohooMAN is a global online fashion retailer offering thousands of menswear styles so you can stay ahead of the trends. Items must be unworn, unwashed and unused with the original labels still attached. Widow Hill Road Please return unsuitable items in its original packaging. Returns are FREE for premier customers. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. Returns via the portal are fully tracked. We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. If youre a customer in the EEA, you get 14 days to cancel your contract with us. On average a Klarna refund will take up to 15 days: 14 days to be returned, checked and processed, with an extra day for your invoice to be updated. 3. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. Orders placed between 16th Nov 22 and 15th Dec 22 are eligible for an extended return period of 45 days. weareMAN. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. What should I do if I receive an incorrect or faulty item? Re-pack the item in its original packaging with labels and tags still attached. Om van de volgende voordelen te genieten. 5. Unfortunately we don't offer an exchange facility. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. 3 Select your preferred return option Print returns label at home or in store options. Your refund is on its way. Your browser's Javascript functionality is turned off. Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. 90z Revival, Please note that if you choose to return via any method other than one of our chosen carriers (options given when arranging a return via our portal below), you will remain responsible for the items, including for any loss or damage, until we receive them. A refund will then be issued by Zippay once your return has been processed. See our, On dirait bien que vous nous rendez visite sur. However, we may, in our sole discretion, offer you a longer period for returns from time to time. To see how easy it is to collect your order see our video here. blocking them. Please turn it on so that you experience this sites full capabilities. You don't need to remember to keep your proof of postage - it's all digital! Returns are FREE for premier customers. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. With just one click you can reduce the energy used by this website. If you've returned items from an order paid for with Zippay, and you're near the end of your invoice period, we'd recommend making the outstanding payments by the deadline to avoid payment charges. Underwear and swimwear can only be returned if the hygiene seal has not been removed. FREE NEXT DAY DELIVERY + EXCLUSIVE FREE RETURNS FOR 1 YEAR! For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. You've got 28 days to send something back to us from the day you receive it. Items must be returned within 28 days of receipt. Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. Copyright 2022 boohoo.com. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Youll find these alternative methods this Please wait 14 days before contacting us about your refund if you havent heard from us yet. With loads of styles landing each week and regular trend updates you can be sure to get the latest. A typical refund will take up to 14 days + your banks handling time. 4. You can return your item to us for a refund, and then place a new order to get the item of your choice. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. 2. parcel to be delivered back to our warehouse and processed. Once you have processed your return in the portal you're ready to post it off! Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). Items must be unworn and unwashed with the original labels attached. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued minus the cost of 1.99 for returning the item to us. Choose whether the return is for a purchase made in-store or online. We don't refund delivery charge for those countries listed outside of the EEA. Don't worry, if this does happen we will contact you first. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Pay for the postage and print off your label. 2. If you've returned items from an order paid for with Klarna, and you're near the end of your invoice period, we'd recommend extending the deadline to avoid payment charges, this can be done by contacting Klarna or via the Klarna app. There is no returns label in my parcel, how do I return? No packaging, no problem! Login to our returns portal You will need your order number and email/last 4 digits of your phone number. All InPost Lockers are in well lit, safe and secure areas with ample parking. To experience the full world of Boohoo, please enable these or check whether another program is We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). No packaging, no problem! 2. Log onto our portal here. We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Keep an eye on your . get the item of your choice. So that we can get this fixed for you please head over to our Contact Us section. Weve gone paperless! We're sorry to hear that you've received an incorrect or faulty item. Post if off! Print returns label at home or in store options. Please wait 14 days before contacting us about your refund if you havent heard from us yet. 4. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. by January 24, 2022. by January 24, 2022 0 comment. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. *Extra 10% discount sent via email to new subscribers only. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. If you're cancelling your contract with us but have already received your order, you'll need to return the item (s) to us, see how to do this below. Once you have processed your return in the portal you're ready to post it off! We don't refund delivery charge for those countries listed outside of the EEA. *Extra 10% discount sent via email to new subscribers only. This amount represents our opinion of the full retail value of this product today based on our own assessment after considering a number of factors. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Please note that where a product is purchased at a boohooMAN pop-up store or event, boohooMAN will only accept returns and refund payment where the product is faulty. form where youll also find details on how to return your item(s). If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. Tell us what you are returning and why :). For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Beauty products, fashion masks and accessories cannot be returned for hygiene reasons. You'll get an email once we receive your returned item. *Extra 10% discount sent via email to new subscribers only. Please note a returns charge of 1.99 per parcel will be deducted from your refund amount. 1. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. You'll get an email once we receive your returned item. GET UNLIMITED NEXT DAY DELIVERY WITH PREMIER!*. Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. Just follow the steps below: If you have any questions about extending your invoice, please contact Afterpay. 5. Were really sorry to hear that youve received an item thats not in perfect condition. Our percentage off promotions, discounts, or sale markdowns are customarily based on our own opinion of the value of this product, which is not intended to reflect a former price at which this product has sold in the recent past. You've got 28 days to send something back to us from the day you receive it. 1. To experience the full world of Boohoo, please enable these or check whether another program is Refunds will usually be processed in as little as 5 to 7 days, from you dropping your parcel off, + your banks handling time. If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Afterpay for the items that you have returned. You'll then receive a full refund minus the cost of 1.99 for returning the item. I can't see the refund on my bank statement. If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. By subscribing, you agree to receive marketing communications from boohoo by email. 6,240 people have already reviewed boohooMAN. If youre a customer in the EEA, you get 14 days to cancel your contract with us. You must obtain proof of postage just in case your order is lost on its way back to boohooMAN. I have already returned some items from my order and paid 1.99, why are you charging me again? Items must be returned within 28 days of receipt. No packaging, no problem! Hoodies, them or get a refund. NEW - Want a fully tracked, cost effective and convenient way to send returns? If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. You can do this by filling out the form on our Customer Service Hub If youre a customer in the EEA, you have 28 days to cancel your contract with us. For any product purchased via boohooMAN's TikTok Shop, returns and refund terms and conditions can be found on the TikTok Shop. You've got 28 days to send something back to us from the day you receive it. Repack your items (These need to be unworn/unwashed/unused and with original tags). Youll need to write to us with notice of your cancellation just fill out For International returns you will need to pay for your return, you will need to generate your returns label via the portal. 2. If you use the returns portal, the process for returns is as follows: Repack your items. BOOHOO PREMIER. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. From the Orders Details menu, select Returning an Order. Print returns label at home or in store options. By subscribing, you agree to receive marketing communications from boohoo by email. Email Address The email address used to place your order. For USA, Canada, Australia and New Zealand customers please return items your item(s) to us within 30 days of receiving your item(s) and remember to get in touch before returning. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). Copyright 2022 boohoo.com. For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date shown on your dispatch note. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. 1. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Once our checks are complete well refund your credit/debit card. Locations include supermarkets, petrol forecourts and train stations. To experience the full world of Boohoo, please enable these or check whether another program is refund your credit/debit card. item of your order). Returns cost $4 and you can track them as they make their way back to our US hub in New York. Shorts, Please dont use any faulty items after finding the fault, or we may not be able to provide a refund. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. On average a Zippay refund will take up to 15 days: 14 days to be returned, checked and processed, with an extra day for your invoice to be updated. Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. You will need your order number and email/last 4 digits of your phone number. Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. Either print your returns label at home or in store. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item(s), including any loss or damage, until we receive. Please note, we cannot offer refunds on pierced jewellery, cosmetics & fashion masks or on swimwear if the hygiene seal is not in place or has been broken. Location. Please turn it on so that you experience this sites full capabilities. By enabling them, you are agreeing to our. You don't need to remember to keep your proof of postage - it's all digital! For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our BB10 2BQ. UK returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. Shorts, One of our customer service agents will be more than happy to look into this for you. You've got 28 days to send something back to us from the day you receive it. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. 3. Login to our returns portal. You may be liable for import and pay a custom duty charge for orders over the customs threshold. You will need your order number and email/last 4 digits of your phone number. If you have a delivery related question or maybe you need to track your order. weareMAN. Returns and Refunds | Boohoo For all other International customers, please return unsuitable items within 14 days of the date you receive the parcel. *Extra 10% discount sent via email to new subscribers only. We're sorry to hear that you've received an incorrect or faulty item. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Copyright 2022 boohoo.com. Confirmation; Please complete the required fields to help us retrieve your order details . I . If your items dont make it back to us, youll need to open a dispute with the carrier. If you wish to return a faulty item purchased from a pop-up store or event then please contact Customer Support. 1. Order Number FULL order ID including the letters at the beginning.
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